Privacy Policy

The EU General Data Protection Regulation (GDPR) is the most significant piece of European privacy legislation in the last twenty years. It replaces the 1995 EU Data Protection Directive (European Directive 95/46/EC), strengthening the rights that EU individuals have over their data, and creating a data protection law across Europe.

VAPEHQ LIMITED is Committed to ensuring we comply with applicable GDPR regulations as a data collector, when they take effect on 25th May 2018. 

At VAPEHQ LIMITED, we strive to deliver Service Excellence. The VAPEHQ Team will continue to be Honest, by making additional required operational changes, resulting from the new legislation. We Trust in our Teamwork, to ensure that our clients, partners and regulatory authorities will be kept informed throughout this process. 

VapeHQ collects any information you provide when signing up to our web or retail services such as name, address and phone numbers.

We also store other information based on how you use our services outlined below.

Transaction information
We collect transaction details related to your use of our services, including your order details, delivery information, date and time the service was provided, amount charged, and payment method and promo codes used. 

Usage information
We collect information about how you interact with our services. This includes information such as access dates and times, pages viewed, operating system and type of browser.
In some cases, we collect this information through cookies, and similar technologies that create and maintain unique identifiers that Shopify who host this website use which is available here

Device information
We may collect information about the devices you use to access our services, including the device used, device IP address, operating system, languages, unique device identifiers, advertising identifiers.

What we do with the data
This information is solely for our use to track how users use our website so we can identify best sellers, trends and to streamline and improve our service to better cater for the devices used.

We will continually update this page with information on what data we collect and how it is intended to be used.

Copyright VAPEHQ LIMITED. This is for informational purposes only and not to be relied on for any reason. It is subject to change or removal without notice.