GENERAL DELIVERY INFORMATION

At VHQ, we provide three options for shipping across the UK to suit your preferences including Royal Mail 48, Royal Mail 24 and Courier Delivery with DPD. We offer ​FREE Royal Mail 48 delivery on all orders, and ​FREE Courier Delivery​ on any order over £40! 

All orders placed before 1pm from Monday to Friday are shipped out same-day from the VHQ warehouse, with any orders placed after 1pm shipped the next working day, excluding the weekend and Bank Holidays. Please note that we do not offer delivery on Bank Holidays as neither Royal Mail or DPD provide this service. 

We notify our customers of order dispatch via email. If you have not received an order dispatch email within 1-2 working days, please double check the spam folder of your email inbox before contacting us​. 

Your parcel will be packaged in a discreet, plain white padded envelope.