If you have ever stood at one of our counters and asked an adviser, "So which one would you actually use yourself?", there is a fair chance the answer involved a QSeries device. QSeries is our own-brand collection of vape kits, designed and refined by the same team that has been helping people across the country since we opened our first shop in Mansfield back in 2012. We are genuinely proud of it, and we do not say that lightly.

This guide walks you through what the range is, why we developed it, how the kits work day to day, and who they tend to suit best. We will keep it honest and low-pressure, because choosing a kit should be an informed choice made at your own pace, whether you are making the switch for the first time or simply want something dependable for everyday use.

What QSeries actually is

QSeries is VapeHQ's own-brand range of refillable pod kits, which means we design and put our name to the devices rather than simply reselling someone else's. Most kits in the collection are easy-to-use pod systems, so there is very little to fuss over. You charge the device, fill or click in a pod, and away you go. For a lot of people making the switch from cigarettes, that simplicity is exactly what keeps them on track in those important first weeks.

Every kit is a compliant reusable system that you refill and recharge. Pods hold up to 2ml of e-liquid, and any nicotine e-liquid you pair with them tops out at 20mg per ml. There are no single-use devices in the range, which suits the current landscape well now that single-use disposables have been banned in the UK since June 2025. If you have moved on from a disposable and want something familiar but refillable, our collection of prefilled and refillable pod kits is a gentle place to land.

Why we developed our own range

VapeHQ started as a single shop in Mansfield in 2012, when vaping was still finding its feet and good advice was hard to come by. Over the years that one shop became thirty, stretching all the way down to Cornwall, and those conversations are exactly what led us to build our own range.

The honest truth is that QSeries grew out of repeated requests. People wanted a device that was easy to live with, did not cost the earth, and would not let them down a week into owning it. We had spent years recommending other brands and knew their strengths and weak spots, so rather than keep pointing customers toward kits that were nearly right, we set about building something that hit the brief properly.

That meant focusing on the things that matter day to day. A comfortable draw, sensible battery life, pods that are simple to fill and fit, and a price that represents excellent value. Every device is tried and tested by our own staff before it reaches a shelf. We are rated 4.8/5 by over 4,800 UK customers, and looking after people after the sale is a big part of how we earned that.

How a QSeries kit works day to day

Living with a pod kit is refreshingly straightforward, which is rather the point.

• Charging. Most kits charge over USB, much like a phone. Slimmer devices are quick to top up, while larger-battery models are built for people who are out all day and would rather not think about it.
• Filling. You add your chosen e-liquid to a refillable pod, up to the 2ml limit, then let it sit for a minute or two so the coil soaks through before your first puff.
• Vaping. Many QSeries pods are draw-activated, so you simply inhale. No buttons to master and very little to learn.
• Replacing coils. Coils wear gradually with use. When your flavour starts to taste muted or off, that is usually the sign it is time for a fresh one.

If any of that feels daunting, it needn't. Our advisers can have you set up and comfortable in a matter of minutes, either in store or over the phone.

Who QSeries devices suit

QSeries kits tend to suit three sorts of people especially well, and it helps to see yourself in one of them.

The first is anyone making the switch who wants something forgiving and fuss-free. A simple pod kit removes a lot of the guesswork, so you can settle into a new routine rather than fiddling with settings. A slim, pocketable device paired with a smooth tobacco e-liquid is a common and comfortable starting point.

The second is the everyday vaper who has found their feet and simply wants a reliable workhorse. If you are not chasing the latest flashy release and value something that quietly does its job, the range fits nicely. Many of our own team carry a QSeries device for precisely this reason.

The third is anyone keeping a careful eye on cost without wanting to compromise. We prefer to call our kits affordable rather than anything that sounds like a corner has been cut, because they deliver genuine value. It is worth remembering that a new vaping duty of £2.20 per 10ml of e-liquid applies from 1 October 2026, so a refillable kit with sensibly priced consumables makes even more sense for the longer run.

Pods, coils and e-liquid

A device is only as good as the bits that keep it running. We hold a steady supply of replacement pods and coils across all thirty of our shops and online, so you are not left hunting around when it is time for a fresh one, and stocking our own consumables helps us keep them affordable and consistent.

On the e-liquid side, we developed our QSalts nicotine salt range alongside the hardware. Nicotine salts deliver a gentle, even hit that many people find comfortable when making the switch, and they suit the smooth vape that pod devices do best. Picking the right strength, up to the UK maximum of 20mg per ml, is an informed choice best made at your own pace, and our advisers are happy to talk it through. If you would rather start with a classic, familiar taste, our tobacco e-liquids pair naturally with a QSeries pod.

Vaping is widely regarded as substantially less harmful than smoking, though it is not risk-free, and all of our products are strictly for adults aged 18 and over.

A fair word on the big brands

We will be straight with you. The big-name brands make some excellent devices, and we happily sell plenty of them, so we would never tell you our own range beats everything on the shelf. Where QSeries earns its place is on the balance of value and reliability, and on the fact that we know these kits inside out, so if something ever goes wrong our friendly advisers can sort it quickly. You can see how QSeries sits alongside everything else in our full vape kits selection whenever you would like a closer look.

Frequently asked questions

What does QSeries mean?

QSeries is VapeHQ's own-brand range of refillable vape kits. We developed it after years of recommending other brands, so we could offer a dependable, easy-to-use device at genuine value, designed and tried and tested by our own team.

Is a QSeries kit good for someone making the switch?

Yes. The range is well suited to anyone new to vaping. Most kits are simple pod systems with very little to learn, and our advisers can help you choose a device and an e-liquid strength at your own pace, either in store or over the phone.

Where do I get replacement pods and coils?

We keep a steady supply of QSeries pods and coils in all thirty of our shops and online, so you are never left searching. Stocking our own consumables also helps us keep them affordable and consistent.

This article is intended for adults of legal vaping age in the UK and is provided for general information only. Vaping products are not suitable for non-smokers, pregnant or breastfeeding women, or anyone under 18. Nicotine is an addictive substance. If you are looking to stop smoking, speak to your GP or local stop smoking service for tailored advice.