COVID-19 Official Statement

ONLINE ORDERS:

Please be assured that our website continues to remain operational throughout this time, meaning you can order your vaping supplies online for delivery across the UK. 
If you need any assistance placing your order online, please utilise our live chat function to speak to a member of the VapeHQ team, or ring our dedicated helpline on 01623 657085.
Please note: we cannot take orders over the phone.

 

Dear customers,

Following the UK government’s announcement last night, VapeHQ stores across the country will be shut until further notice as we await further clarification as to what is deemed an essential service.

Please be assured that our website continues to remain operational throughout this time, meaning you can order your vaping supplies online for delivery across the UK.

Visit www.vapehq.co.uk to place your order today.

You may experience some slight delays due to the high quantities of online orders we are experiencing, so we kindly ask you to be patient during this unprecedented situation. If you need any assistance with your order please utilise our live chat function on the site to speak to a member of the VapeHQ team. We are also in the process of setting up a dedicated helpline for anyone struggling to order online.

As written in our communications yesterday, multiple European countries have ruled that vape shops provide an essential service in preventing smoking relapse, as smoking has been found to increase the chance of progressing to the severe stage of coronavirus to one-and-a-half times the risk of non-smokers. During this difficult time, we must protect the NHS from any unnecessary strain, and we strongly believe that closing vape stores will be significantly detrimental. Not only to those who contract COVID-19, but to public health overall. We will keep you updated as we know anything further.

Thank you very much for your understanding and for the fantastic messages of support we have received from our customers. The health of our customers and employees remains, as always, our top priority.

Best wishes,
The VapeHQ Team

    • Mar 24, 2020
    • Category: News
    • Comments: 0
    Leave a comment